Vikar Fajri, Dedy Wahyudi. PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN TAMU DI HOTEL 1O1 URBAN THAMRIN JAKARTA. snpk [Internet]. 2025 Apr. 30 [cited 2026 May 7];4:704-12. Available from: https://www.usahid.ac.id/conference/index.php/snpk/article/view/393